Comcast opens free Xfinity WiFi Hotspot to support Northern California during storms

Livermore, Calif. – Information Direct – Comcast Calif

Livermore, Calif., January 13, 2023 – To assist residents and emergency personnel keep related throughout latest historic rainstorms, Comcast’s community of practically 147,000 public Xfinity WiFi hotspots all through Northern and Central California is now accessible and free to make use of for anybody, together with non-Xfinity prospects.

How one can contact

For a map of public Xfinity WiFi hotspots, that are positioned indoors and outside in locations like buying areas, parks and companies, go to Xfinity.com/wifi.

When the hotspot is inside vary, choose the “xfinitywifi” community from the system’s listing of obtainable networks and launch the browser. Signal-in choices will seem for each Xfinity prospects and non-customers.

Xfinity Web prospects They’ll check in with their account credentials and can mechanically hook up with Xfinity WiFi hotspots of their vary sooner or later. Alternatively, they’ll obtain a file Xfinity WiFi Hotspots app and login utilizing their account credentials.

Non-Xfinity Web subscribers You might want to discover the “Contact” part and conform to the phrases and circumstances for connection. Non-customers will have the ability to renew their free periods each two hours.

** Please be aware that if the person doesn’t see the “Settle for and Join” button, the hotspot they’re making an attempt to connect with is within the Xfinity buyer’s residence and is Not Open to the general public.

There are additionally some easy and simple issues prospects can do now to get ready and keep related, even in unhealthy climate. They’ll get began by downloading Comcast information Free cellular functions:

  • Xfinity My Account – Get updates on outages and report service outages.

  • Xfinity Stream – Watch stay TV, get climate updates, and pre-download exhibits and flicks to observe offline should you lose energy.

  • Xfinity WiFi Hotspots Xfinity Web prospects can entry thousands and thousands of Xfinity WiFi Hotspots accessible throughout the nation.

Comcast might also ship Textual content alerts Clients with details about service outages or ideas for restoring their providers. Clients can log in Xfinity app To verify so as to add their cell phone numbers.

Listed below are some further useful ideas and security precautions:

  • Clients should join televisions, modems, and cable bins to surge protectors to guard them from injury within the occasion of lightning or sudden energy outages.

  • Emergency administration procedures dictate that the electrical energy should be restored first and Comcast should obtain clearance that it’s protected for our crews to start any restore work. If prospects expertise a lack of service attributable to an influence outage, native energy should first be restored earlier than Xfinity’s video, phone or Web providers can start working once more.

  • If prospects have electrical energy however no Xfinity providers, Comcast recommends restarting or resetting gadgets, together with wi-fi gateways, modems, routers, and cable bins.

  • In some instances, prospects might restore energy however not their Xfinity providers as a result of business energy to our community has not been restored in that space.

  • Clients ought to at all times steer clear of damaged energy strains and cables for security.

  • Ahead your house telephone quantity to a cell phone quantity so prospects can obtain emergency calls even when they are not residence.

Recommendation for Comcast Enterprise Clients:

  • Obtain the Comcast Enterprise app and allow Be Wherever to permit one other system to put calls utilizing your corporation’ caller ID.

  • Allow name forwarding in order that enterprise calls will be obtained on cellular gadgets.

  • Confirm that the battery backup is working in order that voice providers stay accessible throughout an influence outage.

  • Be sure that Connection Professional providers are arrange appropriately. The automated wi-fi backup function will assist gadgets keep up and operating.

Comcast is dedicated to serving to prospects keep related To what’s necessary to them – all 12 months spherical.

For extra info, prospects can chat on the Web With an agent, go to Xfinity.com/response Or join with Comcast on Twitter at @worker.

About Comcast

Comcast Company (Nasdaq: CMCSA) is a worldwide media and know-how firm that connects individuals to the moments that matter. We’re primarily targeted on connectivity, aggregation and streaming with 57 million buyer relationships throughout the US and Europe. We provide broadband, wi-fi and video via our Xfinity, Comcast Enterprise and Sky manufacturers; Creating, distributing and broadcasting main leisure, sports activities and information programming by Common Filmed Leisure Group, Common Studio Group, Sky Studios, NBC, Telemundo and a number of broadcast networks, Peacock, NBCUniversal Information Group, NBC Sports activities, Sky Information and Sky Sports activities and delivering unforgettable experiences at Common Parks and Resorts in the US and Asia. Go to www.comcastcorporation.com for extra info.

Caller knowledge

Comcast

John Curiel

+1 925-315-2690

jon_koriel@comcast.com

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